CHARLOTTE, N.C. — Local Bank of America customers can take advantage of free assistance and information from bank employees later this month during a free event for Charlotte-area homeowners facing hardships and potential foreclosures.

The free event will be held Jan. 29 through Jan. 31 and will provide face-to-face assistance for homeowners who have experienced hardships making it difficult to pay their mortgages. The bank says it is committed to helping homeowners avoid disclosure whenever possible.

The Charlotte event is part of a nation-wide outreach effort by the bank. Since the mortgage crisis, they say they have provided assistance to more than 162,000. The bank says it has reached out to more than 5,000 Bank of America customers within 100 miles of Charlotte.

The event will be held 8 a.m. to 8 p.m. each day Jan. 29-Jan. 31 at the Charlotte Convention Cener, 501 S. College St. Complimentary parking will be available in the NASCAR Hall of Fame parking garage at 400 E. Martin Luther King Jr. Blvd.

The event is for Bank of America customers only. Customers can register for the event and find a list of documents required by going online to or calling 1.855.201.7426 (toll-free). Appointments are available from 8 a.m. until 6:30 p.m. daily. Se habla español.

Customers unable to attend the event can also make an appointment with the Charlotte Customer Assistance Center located at 125 Floyd Smith Office Park Drive by calling (704) 602-7354 to receive face-to-face loan assistance.

Matt Comer

Matt Comer previously served as editor from October 2007 through August 2015 and as a staff writer afterward in 2016.